Resolving outstanding tasks

You can see any incomplete workflow tasks that are assigned to your user group in the Outstanding Tasks tab on the My Queue page. The name of each resource that has incomplete tasks is listed, along with the resource's Acquisition Type, ID, and current steps with their starting dates. Clicking on a resource will load the resource's record, where you can access information to help you complete the outstanding task. Once all of the workflow steps assigned to your user group are complete, the resource will no longer appear in the Outstanding Tasks tab, but the resource can still be accessed from the Home page.

To resolve an outstanding task

From any page in the Resources module, click My Queue from the navigation bar.
Select the Outstanding Tasks tab.
Find the resource that has the outstanding task that you wish to complete and click its ID or Name.
Perform any work that is necessary to complete the task according to your library's policies.
From the resource's Details screen, select the Routing tab.
Find the corresponding task that you completed in step 4 and click Mark Complete.

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